Privacy Policy

Effective: 9 September 2026

Website visit statistics

Vercel Inc. (United States) processes page paths, visit times, referring sites, approximate location, and device and browser information to provide aggregate visit statistics. We also count accepted inquiries by inquiry type and office, without sending names, phone numbers, email addresses or message contents to analytics. We remove query strings and fragments from reported page URLs and honor the browser's Do Not Track setting. Web Analytics does not use cookies; its visitor identifier resets daily. Pro reports are available for 12 months under Vercel's reporting window, and provider retention is described in its privacy notice. Processing uses Vercel's international infrastructure and is separate from inquiry form consent.

Who handles your information

JOINT & INNOVATION Co., Ltd. is responsible for information collected through this website. Privacy requests are handled by our Management Support Team at +82-2-522-5720, or by post to 604, 6F, 23, Seocho-daero 74-gil, Seocho-gu, Seoul, 06621, Republic of Korea.

Business inquiries

Purpose: Responding to your business inquiry and following up on the services you request.
Information collected: Company name, country or region, business field (including an Others description), name, phone number, email, service of interest, message and consent record. All are required where applicable.
Retention: Until one year after the inquiry is resolved.
Your choice: You may refuse or withdraw consent. Without required consent, online submission is unavailable; you may contact our office by telephone.

Careers inquiries

Purpose: Responding to your career inquiry and managing the relevant recruitment process.
Information collected: Name, phone number, email, position applied for, message and consent record. All are required. Do not include ID numbers, health information or other sensitive information.
Retention: Until 180 days after the relevant recruitment process ends.
Your choice: You may refuse or withdraw consent. Without required consent, online submission is unavailable; you may contact our office by telephone.

International processing for this form

Vercel Inc. (United States) processes your submitted form and connection information to operate and deliver the form; our application runs in Seoul, Republic of Korea. Cloudflare, Inc. (United States) processes IP address, browser/TLS signals and the website origin for bot detection when you enable verification. Data travels over encrypted connections when verification starts and when you submit. These providers operate international networks, so processing is not limited to Korea. We do not send your name, email or message to the Turnstile verification API. Provider processing and retention are described in the linked notices. Refusing this consent prevents online submission; telephone contact remains available.

Collection and use

We use business and career inquiry information for the purposes and retention periods set out below. We record the notice version, consent choices and server receipt time with the inquiry. We do not use these submissions for marketing subscriptions. Please submit only information needed for your inquiry, and do not include sensitive information or another person's personal information without authority.

Service providers and international processing

Gabia Inc. (Hiworks, Republic of Korea) handles email delivery and mailbox storage. Vercel Inc. provides website hosting and form processing. Cloudflare, Inc. provides Turnstile bot detection and also processes security signals to improve its detection service. We do not sell inquiry information. This form delivers inquiries to our designated company mailbox; it does not automatically forward them to a separate overseas legal entity. Any additional disclosure requiring consent will be handled separately.

Retention and deletion

Our Management Support Team is responsible for deleting inquiry emails, related replies, exports and consent records when the applicable retention period ends, including recoverable trash. This is a company mailbox process, not an automatic deletion feature of the website. If law requires separate retention, we retain only the required information for that period and restrict its use. Electronic records are deleted or made unrecoverable, and any paper copies are shredded. The website does not maintain a separate inquiry database or log message bodies.

Security and necessary technical information

We use encrypted website and SMTP connections, server-side validation, restricted server configuration and bot protection. A necessary, HttpOnly form-security cookie expires after 30 minutes or is cleared after successful submission. A hashed network identifier is used in application memory for a 10-minute abuse limit. Hosting and security providers may maintain operational records under their own retention rules. We do not add advertising trackers. We use Vercel Web Analytics to understand aggregate website usage. External map providers receive connection information when their maps are loaded or their links are opened.

Your rights and requests

You may request access, correction, deletion, restriction of processing or withdrawal of consent by contacting our Management Support Team. We will verify identity proportionately and respond under applicable law. Withdrawal does not affect processing already carried out lawfully; statutory retention obligations may limit deletion. For help in the Republic of Korea, you may also contact the Personal Information Infringement Report Center (118) or the Personal Information Dispute Mediation Committee (1833-6972).

Policy changes

We publish updates on this page with their effective date and obtain fresh consent where required. This version applies to inquiries submitted from its effective date.

JOINT & INNOVATION - Management Support Team · +82-2-522-5720